Delete your account

If you can sign in

1. Open Propeller Picks and sign in.
2. Open the More tab, then choose Delete Account.
3. Review the consequences and confirm the request.

If you cannot sign in or already removed the app

Email support@propellerpicks.com with the subject “Delete my Propeller Picks account.” Write from the email address connected to the account when possible. If you used Apple or Google sign-in, tell us which provider you used, but do not send a password, sign-in token, or full payment information.

Verification and timing

We may ask you to confirm control of the account email or sign-in provider before deletion begins. This protects accounts from fraudulent requests. After verification, we process the request and confirm when our deletion work is complete. If a lawful retention requirement or an outside provider affects the timing, we will explain that in the response.

What deletion covers

A completed request removes the Propeller Picks account and account-linked product data under our control, such as saved research, tracked activity, watchlists, preferences, notification tokens, and account history, except for the narrow records described below.

Temporary signed-out state stored only on a device can be removed by clearing the app’s data or uninstalling it. Uninstalling does not delete an existing account or information already sent to us or a service provider.

Narrow retention exceptions

We may retain limited information when reasonably necessary for legal, tax, accounting, fraud-prevention, security, dispute, or enforcement purposes. We may also retain a minimal marketing-suppression record so an opt-out remains effective, plus information that has been irreversibly aggregated or de-identified. Service providers may retain limited records under their own legal obligations and documented retention schedules.

Subscriptions and purchases

Deleting your account does not automatically cancel or refund a subscription billed by Apple or Google Play; cancel those subscriptions in the store that billed you. If Stripe billed you, deleting the associated Stripe customer cancels its active subscription, but it does not automatically issue a refund. We will not block an account-deletion request because a subscription is active.